Overview
In ORCA, every user can handle or delete their trusted devices by themselves. Also, account owners and admins can do these actions for each user. This is useful if a device gets lost or stolen.
Guide
How to Remove a Trusted Device as a User
To remove a trusted device, follow these steps:
- Open your "Personal Settings" and click on "Security".
- Remove trusted devices individually or all at the same time.
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- If you click on "Remove," the system will warn you, and you will have to confirm a second time.
How to Remove a Trusted Device as an Account Owner/Admin
Follow these steps to remove a trusted device as an account owner/admin:
- Open your "Account Administration"
- Click on "User", then select the desired user
- Open "Trusted Devices" and remove a single device or all devices at the same time
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How to Remove a Trusted Device from the Login Screen
Inactive trusted devices are not automatically removed from the login page. However, if a device is no longer active for this login, you will receive an error message. If you want to log in again, press "Add a new account" and use the Secret Key to log in on that device.
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