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How to remove a trusted device

Overview

In ORCA, every user can handle or delete their trusted devices by themselves. Also, account owners and admins can do these actions for each user. This is useful if a device gets lost or stolen.

Guide

How to Remove a Trusted Device as a User

To remove a trusted device, follow these steps:

  1. Open your "Personal Settings" and click on "Security".
  1. Remove trusted devices individually or all at the same time.
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  • If you click on "Remove," the system will warn you, and you will have to confirm a second time.
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How to Remove a Trusted Device as an Account Owner/Admin

Follow these steps to remove a trusted device as an account owner/admin:

  1. Open your "Account Administration"
  1. Click on "User", then select the desired user
  1. Open "Trusted Devices" and remove a single device or all devices at the same time
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How to Remove a Trusted Device from the Login Screen

Inactive trusted devices are not automatically removed from the login page. However, if a device is no longer active for this login, you will receive an error message. If you want to log in again, press "Add a new account" and use the Secret Key to log in on that device.

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